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Privacy policy

Effective Date: August 25, 2026

1. Introduction

This website is operated by Pinnacle Endeavors LLC, doing business as The BBQ Encounter ("we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by The BBQ Encounter.

This Privacy Policy applies to our website, thebbqencounter.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

  • Cookie: A small piece of data generated by a website and saved by your web browser.
  • Company: When this policy mentions "Company," "we," "us," or "our," it refers to The BBQ Encounter, registered in the United States.
  • Country: Where The BBQ Encounter or its owners/founders are based — United States.
  • Customer: Refers to the company, organization, or person that signs up to use The BBQ Encounter Service.
  • Device: Any internet-connected device used to visit thebbqencounter.com.
  • IP Address: A number assigned to every device connected to the Internet.
  • Personnel: Individuals employed by or contracted by The BBQ Encounter.
  • Personal Data: Any information that allows identification of a natural person.
  • Service: The service provided by The BBQ Encounter.
  • Third-Party Service: Advertisers, partners, and others who may provide content or services.
  • Website: The BBQ Encounter’s site: thebbqencounter.com.
  • You: A person or entity registered with The BBQ Encounter.

3. Information We Collect

We collect information from you when you:

  • Visit our website.
  • Register on our site.
  • Place an order.
  • Subscribe to our newsletter.
  • Respond to a survey.
  • Fill out a form.

Personal Information Collected:

  • Name / Username
  • Email addresses
  • Phone numbers
  • Mailing addresses
  • Billing addresses

4. How We Use the Information We Collect

  • To Personalize Your Experience: Helps us respond to your needs.
  • To Improve Our Website: Based on feedback and usage.
  • To Improve Customer Service: Helps us respond effectively.
  • To Process Transactions: Used to complete orders.
  • To Administer Promotions and Surveys.
  • To Send Emails: Updates, notifications, and order information.

5. Information from Third Parties

5.1 End User Information

We may collect end-user data necessary to provide services. End users may voluntarily provide information made available on social media.

5.2 Customer Information

We may receive information from third parties, including fraud detection services and publicly available social media information.

6. Sharing Your Information

  • Third-Party Service Providers: Trusted parties assisting in operations.
  • Affiliates: Subsidiaries or related companies.
  • Business Transfers: During mergers or acquisitions.
  • Legal Requirements: When required by law.

7. Cookies and Similar Technologies

We use cookies to track activity and store certain information.

  • Cookies: Small data files stored on your device.
  • Use: Improve experience and remember preferences.
  • Managing Cookies: You may refuse cookies via browser settings.

8. Data Security

  • Secure Servers: Sensitive information transmitted via SSL.
  • Encryption: Payment data encrypted and stored securely.
  • Access Controls: Limited to authorized personnel.

No method of Internet transmission is 100% secure.

9. Data Retention

We retain personal information only as long as necessary to fulfill this Privacy Policy and legal obligations.

10. Your Rights

  • Access
  • Correction
  • Deletion
  • Restrict Processing
  • Object to Processing
  • Data Portability

To exercise these rights, contact us at support@thebbqencounter.com.

11. Children's Privacy

We do not knowingly collect information from individuals under 18.

12. International Data Transfers

Your information may be transferred and maintained outside your jurisdiction.

13. Links to Other Websites

We are not responsible for third-party websites linked from our Service.

14. Changes to This Privacy Policy

We may update this Privacy Policy. Changes take effect upon posting with an updated Effective Date.

15. Contact Us